FAQ

Where can I buy your cakes?

Headquarter - San Jose  (Same Day Pickup or Deliver to Door-step on Saturday - Pre-order from our website) - see below for delivery service

Other Pickup Locations (Pre-order REQUIRED from our website. NO WALK-INS)

Pickup from Wednesdays to Saturdays. Cut-off time to place your order is 11 am every Tuesday and Thursday.

There is a $12 pickup fee, but it is waived for orders above $35.

  • San Francisco - 4 locations (7 Warriors Way Suite 206, 3108 Fillmore St, 299 9th St, 3 Embarcadero Ctr)
  • Alameda (1716 Park St)
  • Berkeley (912 Gilman St) 
  • Concord (1822 Grant St)
  • Dublin (4500 Tassajara Rd C)
  • Hayward (978 A St)
  • Millbrae (1601 El Camino Real)
  • Mountain View (530 Showers Dr #4)
  • Palo Alto (3870 El Camino Real)
  • Pleasant Hill (2391 Pleasant Hill Rd)
  • San Carlos (491 Laurel St)
  • San Ramon (475 San Ramon Valley Blvd Unit 6)
  • Sunnyvale (717 E El Camino Real #6)

Do you wholesale to businesses?

Yes, we do. Please email (wholesale(at)antonsv(dot)com) for more information.

Do you do catering?

Yes, we do. Please email (wholesale(at)antonsv(dot)com) for more information.

What are your hours in San Jose?

Sunday to Tuesday – 11 am to 6 pm

Wednesday to Saturday – 11 am to 8 pm

Do you offer delivery service?

We provide delivery service ($30) direct from our central kitchen in San Jose every Saturday to SF and select counties listed below. The cut-off time to place your order is noon every Friday. Delivery time will be provided the day before delivery.

Alameda, San FranciscoSanta Clara, San Mateo

 Are you open on holidays?

Open every day unless otherwise stated

 

    How long can I keep the desserts before it expires?

    To ensure the highest quality, our Mille Crêpes and mini desserts needs to be refrigerated at all times and consumed within 48 hours from pickup

      What is your refund policy?

      We understand that plans can change unexpectedly. If you need to cancel your order and request a refund, please contact us as soon as possible.

      If you request a refund more than 24 hours before your scheduled pickup time, we will process your refund and deduct a processing fee of $6.

      If you request a refund within 24 hours of your scheduled pickup time:

      - after your cake has been prepared, we will not be able to process a refund

      - before your cake has been prepared, we will process your refund minus a processing fee of $6.

      Please note that some items may not be eligible for a refund, such as custom-made or personalized items. Additionally, we reserve the right to deny refunds for any items that do not meet our return policy requirements.

      Check out Antoine Pâtisserie on Yelp
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